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What is One Good Earbud?
One Good EarbudTM is a custom-designed earphone that mixes both channels of sound from a stereo audio device into a single ear - enabling the wearer to maintain alertness in any environment.
It is the ideal way to safely listen to music, podcasts, audio books, and mobile calls while running, cycling, snowboarding, or while working out at the gym.
In addition to its safety benefits, One Good EarbudTM can also allow individuals with a single-sided hearing impairment to finally enjoy fuller sound.
Do you ship outside the US?
We ship anywhere the USPS can deliver. We have kept shipping prices the same throughout the US and Canada, and it is only slightly more to ship other places, such as the UK, Australia, or Japan.
During checkout, PayPal and Google Checkout will be available to you as payment options.
Can I pay with a check or credit card?
One Good Earbud orders are placed securely through PayPal or Amazon. PayPal accounts can be linked to either checking accounts or credit cards. Amazon allows you to use checking accounts or credit cards.
What happened to the coupon code box?
The coupon code box has been removed because it didn't work when checking out through Amazon. All new coupon codes must be entered during the Amazon checkout process.
Is my order secure?
One Good Earbud orders are placed through PayPal or Amazon. Each exceed the standard for online transaction security. No financial or payment information is ever sent to or shared with One Good Earbud.
For more information, visit the PayPal Security Center.
How is my order shipped?
All orders are shipped by USPS, UPS, or FedEx. Your order confirmation email will be followed (within 2-3 business days) by an email containing shipping/tracking information.
Orders placed on Amazon are shipped by Amazon, and may be tracked using tools provided on Amazon.com.
What is your return policy?
For orders placed on Amazon, please see their Return Policy.
WARRANTY: Products are guaranteed to be free from defects in materials and workmanship for a period of ONE YEAR from the original shipping date (the warranty period).
During the warranty period, a defective product or part of it will be replaced, provided that it is returned freight prepaid by the original buyer who is in possession of the original proof of purchase.
In the event that the product has been misused, mishandled, where unauthorized repairs have been performed, or where damage or defect is due to normal wear and tear, this warranty is not valid.
SHIPMENT ERRORS, or DAMAGE: If your items incurred any damage during shipping, or if you didn't receive the correct product(s), contact us within 48 hours of delivery. Please report shipping damage to the carrier as well.
RETURN POLICY: You may return new, unopened items within 30 days of delivery for a full refund. Items should be returned in their original product packaging. If you wish to return a product for a refund, please contact us for information on how and where to return it.
All returns for a refund must be in perfect condition, with original packaging and proof of purchase. Refunds after 30 days from the invoice date, or for items that are not in their original condition, are subject to a 20% restocking fee. The buyer is responsible for all shipping charges and insurance on any products returned for a refund. Customs duties and fees are not-refundable.
Can I get a free earbud to do a product review?
We have received numerous requests for product samples from people that say they would like to do a review of our products. We have sent out a number of samples with the hopes that those costs would be alleviated by the exposure offered by the publishing of a review. More often than not, we have sent earbuds out and have not seen a review, either a positive or negative one.
We love to tweet about customers blogging about One Good Earbuds. We always post links back to sites mentioning us on twitter and facebook. At this point in One Good Earbuds's short existence, we can not afford to send free product out for reviews.
As good business would have it, there is a way for those confident with quality of their site traffic to get paid-for One Good Earbuds.
- Sign up as an affiliate.
- Click on your affiliate referral link and order an earbud. You will get %10 of the product cost back through the affiliate program.
- Post the affiliate referral link in your review. If 9 more people come to the site and order one, yours is as good as paid-for.
Enjoy the free earbud!
